FAQ
Most frequent questions
**1. Ordering and Customization**
A: Absolutely! Many of our products are customizable. Look for the “Customize” button on the product page to add your personal touch.
A: Ordering is simple. Select the item you want, customize if needed, and click “Add to Cart.” Follow the checkout process to complete your order.
**2. Shipping and Delivery**
A: We currently ship to the United States, Canada, Europe, the UK, Australia, and New Zealand. Check our Shipping Policy for more details.
A: As our products are made on demand, it takes a bit longer to deliver. Shipping times vary, and you can find estimated delivery times in the product descriptions.
**3. Product Care and Returns**
A: Care instructions are included with each product. Generally, we recommend hand-washing for items like mugs and gentle washing for apparel.
A: We want you to be satisfied. Check our Return Policy for details on returns, exchanges, and refunds.
**4. Sustainability and Quality**
A: Yes, we’re committed to sustainability. Our on-demand model helps reduce overproduction, and we source materials with environmental considerations.
A: We work with global partners to ensure the highest quality. If you encounter any issues, contact us, and we’ll address it promptly.
**5. Contact and Support**
A: You can reach our customer support team through email or online chat. We’re here to help!
A: Feel free to contact us directly. We’re happy to assist you with any inquiries